FAQ

You’ve got questions, we’ve got answers.

We want to respond quickly and accurately, so we’ve developed a list of the most popular questions and answers for your convenience. If not answered here, please reach out to us by clicking on the “contact button”. Please ensure your contact information is entered accurately so we can get back to you quickly.

For FAQ, please see below.


Q. What is Education Solutions Services, ESS?

A. See our “About” page to understand more about ESS, but the short answer is we are an educational staffing provider serving K-12 public and private education customers across the U.S. We provide a total staffing solution for substitute teachers and clerical / support personnel. Our solutions maximize efficiency, increase and redirect available resources, often reduce program costs and provide jobs for candidates seeking employment in your school system.


Q. What if I am considering ESS services, what next?

A. We will schedule a convenient time for you to discuss your district’s opportunities. After the discussion, we will work with you to design a program and price based on a customized staffing solution for substitute teachers and clerical support personnel that is specific to your requirements. This will include proposal, feasibility study, detailed program description and cost analysis, as well as your projected operations and cost improvements.


Q. Where does ESS operate?

A. We are positioned to provide services throughout the US. We currently have offices based out of Nashville, TN (our company HQ), Knoxville, TN (regional office) and other regional offices based in Eastern, Western and Central US.


Q. Will ESS interview and hire our current substitute teachers? Where do you get substitute staff?

A. We want to hire your valued, most qualified team members who have worked with you previously. They know you, your teachers, principals, students and parents. Many of them have children who attend your schools. We will transition all who pass your screening requirements and are endorsed by the school leadership team. As you know, getting top talent locally is always a challenge, so we will hire all available from the community and recruit as needed from across the country to achieve appropriate staffing levels with very qualified personnel who are well trained by our operations team.


Q. What will ESS’ services cost our schools?

A. Our solutions are customized for each customer, therefore, programs vary in scale and scope and likewise cost. Our goal is to give you a better experience, alleviate the burdens of managing the program and save you money and, or resources.


Q. What positions do you provide for educational staffing needs?

A. The following positions represent what we offer:.

  • Substitute teachers
  • Substitute teacher’s aides
  • Academic support personnel
  • Temporary clerical and administrative support
  • Afterschool care
  • Tutors

Q: Once our district selects ESS to manage our substitute teacher program, what is the time frame to “Go live”?

A:  ESS uses a dedicated Project Team concept to ensure a smooth transition. Depending upon school system size, this could be accomplished in 60-90 days.


Q:  How can ESS recruit, hire and manage the substitute program more effectively?

A:  We have many years experience and we’ve integrated this learning into our program.  Plus, it’s all we do!  This allows us to focus on our core process – total management of the Substitute Staffing program. It allows you to focus on your core mission of delivering quality education every day.


Q. I’m interested, who do I contact?

A. For staffing solutions, please contact the Vice President of Business Development team member in your geographic area. Click the “Contact” button to see the list and contact information.